Macaw Security Solutions are passionate about delivering first-class personalised solutions, centralised around you as the client. This is why we find it integral to the business to get regular client feedback, to ensure we are upholding the utmost standards. We are always looking for ways to improve our services and increase customer satisfaction where possible.
We are delighted to announce that we now have more than 1000 customer feedback reviews, of which we have achieved greater than a 98% score for excellence of service and support.
We’re incredibly proud that so many of our clients have had a positive experience when working with us and whilst you may expect for us to aim for 100%, our aspirations are in fact quite different. We want to hear more about the times when things don’t go quite right. That’s how we learn, that’s how we get better and ultimately, that’s how we continue to offer an excellent service for years to come.
Thank you to all our clients who took the time to give us this amazing feedback.